FAQ
You Asked, We Answered
WHAT ARE THE PAYMENT OPTIONS?
We accept credit cards, debit cards, net banking, wallets and UPI. We do not offer cash on delivery services.
For net banking, UPI and wallets, kindly select Razorpay at checkout.
WHAT IS YOUR RETURN/EXCHANGE POLICY?
HOW WILL I KNOW MY RING SIZE?
Kindly refer to the ring size guide. Our ring sizes are mentioned in US sizes. If you know your Indian size, you may google a ring size chart and verify with the us size.
HOW LONG DOES DELIVERY TAKE?
Once an order is placed, it takes 2-3 working days to ship the order. Once the order is shipped, delivery takes about 5-6 days to major cities. Orders may take longer to North Eastern States, Kerala, and Tamil Nadu.
WHAT ARE THE SHIPPING OPTIONS AND IT’S CHARGES?
HOW DO I KNOW ABOUT STOCK UPDATES?
You can follow us on Instagram and turn on notifications to not miss out on any new stocks or restocks. Our Instagram handle is @aekay.in . Or you can subscribe to our newsletter. Our subscription form is available at the bottom of the homepage.
Let us know what you need and we’ll do our best to assist you.
e-mail: socialmedia.aekay@gmail.com